Quicken and Quickbooks User Instructions

Do you have questions regarding Online Banking? Our Call Center is available:

Monday – Thursday
8:00 am – 5:00 pm EST

Friday
8:00 am – 5:30 pm EST

Saturday
9am – 12pm EST

Our Call Center can be reached at:
(502) 582-2571 or (800) 625-9066

Email us at: onlinecustomerservice@syb.com

 
I use Quicken or QuickBooks.  Do I need to do anything special?

Yes – you need to deactivate and reactivate your accounts after the conversion for connectivity to work.  For detailed instructions click on the link below applicable to your situation:

Quickbooks:

Current Connectivity
Supported
Future Connectivity
Supported
Windows Mac
Web Connect Web Connect 2011-2014 PDF 2011-2013 PDF

Quicken:

Current Connectivity
Supported
Future Connectivity
Supported
Windows Mac
Web Connect Web Connect 2011-2014 PDF
Express Web Connect Express Web Connect   2010 PDF
Express Web Connect Web Connect 2011-2014 PDF 2010 PDF
Web Connect Express Web Connect 2011-2014 PDF 2010 PDF

A trusted partner, since 1904