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Banking

Do you have questions regarding Personal Banking? Our Call Center is available:

Monday – Thursday
8:00 am – 5:00 pm EST

Friday
8:00 am – 5:30 pm EST

Saturday
9:00 am – 12 pm EST.

Our Call Center can be reached at:
(502) 582-2571 or (800) 625-9066

Email us at: onlinecustomerservice@syb.com

Stock Yards Bank & Trust is committed to offering the highest level of personalized service to our customers. That’s the Stock Yards difference! We make personal banking easy; offering you the products and services that allow you to bank when, where, and how you want.

We have 33 branches in Louisville and Southern Indiana, 5 branches in Indianapolis and 4 branches in Cincinnati and 2 in Northern Kentucky.

In addition, our ATM network, telephone banking and online banking options provide 24 hour access to your accounts.

Interactive Teller Machines (ITMs) are located in several of our offices throughout Louisville, Cincinnati, and Indianapolis. Convenient and easy to use, ITMs can take care of your banking needs with a few simple steps. A few things you may not know about ITMs: 
  • Stock Yards’ first ITM opened in Louisville in the fall of 2014.
  • You can cash a check and receive exact change back – right down to the penny.
  • You do not need a deposit ticket when using the ITM to make a deposit. There are several options to choose from, such as typing in an account or simply inserting a debit card.
  • All of the drive in ITM’s have dual functionality and are available to customers 24/7 as an ATM.
  • Our virtual staff has over 25 years of combined experience at Stock Yards!
  • Stock Yards has ITMs at the following office locations: 
    • 5th Street – lobby
      • 214 South Fifth Street
        Louisville KY 40202
        (502) 625-1780
        M-Th: 9-4, F: 9-5
    • Poplar Level – lobby
      • 4016 Poplar Level Road
        Louisville KY 40213
        (502) 625-2299
        M-Th: 9-4, F: 9-6
    • Highland Heights – lobby and driveup
      • 2635 Alexandria Pike
        Highland Heights, KY 41076
        (859) 547-4900
        M-Th: 9-5
        (Driveup) F: 9-6
    • St. Francis – lobby and driveup
      • 7915 S. Emerson Avenue
        Indianapolis, IN 46237
        (317) 238-2877
        M-Th: 9-5
        (Driveup) F: 9-6
    • Florence – lobby and driveup
      • 4790 Houston Rd.
        Florence, KY 41042
        (859) 538-1465
        M-Th: 9-5
        (Driveup) F: 9-6
    • St. Matthews – lobby
      • 3794 Lexington Road
        Louisville KY 40207
        (502) 625-2280
        M-Th: 9-4, F: 9-6
    • Plainfield – lobby and driveup
      • 345 S. Perry Road
        Plainfield, IN 46168
        (317) 893-0550
        M-Th: 9-5
        (Driveup) F: 9-6
    • Mt. Washington – driveup only
      • 160 Dakota Court
        Mount Washington, KY 40047
        (502) 625-9350
        M-Th: 9-4, F: 9-6
    • Hyde Park – lobby
      • 2651 Observatory Avenue
        Cincinnati, OH 45208
        (513) 824-6130
        M-F: 9-5

A trusted partner, since 1904